Project Description
The project scope involved re-modelling of available lounge spaces together with carpeting and redecoration throughout to provide an opulent environment becoming the likes of Heathrow’s high yield travellers.
The project also involved establishing a route to a pre-existing good lift, converted to a passenger facility, for use by CIP customers to gain discrete access to the Departures Lounge for the purposes of accessing Heathrow’s retail offer.
A commercial decision that has improved the selling of the CIP Lounge service as well as potential to increase retail sales for the Terminal.
